Writing for generic customers is writing for nobody. Real people have dominant characteristics, personal preferences and a way of perceiving and engaging with the world. Applying an understanding of the Five Factor Model personality types can help a business to engage more effectively with their target audience through the various forms of communication they use to reach them.
A technical document might tell the customer what a product does, but a story can tell them how it will improve their life. The busy professional whose week is suddenly under control, a family finally enjoying a weekend away. Learn how you can share information, but employ storytelling to inspire, as well as inform.
Traditionally software engineers used code when instructing computers to run processes and deliver an output. Widespread use of Large Language Models (LLMs) has enabled people to communicate with AI using language they use to communicate with each other. The quality of instructions influences the output, leading to the emergence of prompt engineering. This article looks at the writing of prompts and includes examples.
The same product, written different ways for different content types and within each, five distinct versions for five different personality types. A long read that looks at landing pages, newsletters, case studies, eBooks and white papers, this article explores copywriting the reader will feel was written for them.
Technology copywriting sits between two people, an engineer describing what a product or service does and a customer who wants a problem solved. The aim is to translate technical language, so that it is easily understood and persuades customers that it will deliver the desired solution. This article describes what good technology copy requires, with examples.
Five personality traits, measured on a scale from low to high, can explain a surprising amount of why people behave as they do. Life choices, favourite hobbies, who they choose to spend time with, preferences for products or services, can all be shaped by their Five Factor Model traits. Applying the framework might help you to learn how to better understand human behaviour.
